Citytwig & Hulii Terms of Use

Quick Summary – Citytwig.com & Hulii.ai

These Terms of Use govern your access to and use of Citytwig.com and Hulii.ai , operated by Citytwig, Inc. in Del Mar, California.

• Applies to all users of Citytwig.com and Hulii.ai services, including the Hulii AI-powered sales assistant.
• Memberships auto-renew unless canceled; certain products are final sale.
• Use of Hulii.ai and other AI bots is subject to specific restrictions on data use and model access.
• We may change pricing, product features, and terms at any time, with notice where applicable.
• All use is subject to our Privacy Policy and applicable laws.

Please read the complete Terms below for all details.

1. Agreement Between User and Citytwig.com / Hulii.ai

Welcome to Citytwig.com and Hulii.ai . The Citytwig.com website (the "Site") and the Hulii AI-powered sales assistant platform (the "Platform") are operated by Citytwig, Inc., headquartered in Del Mar, CA ("Citytwig"). Citytwig.com and Hulii.ai are offered to you conditioned on your acceptance, without modification, of the terms, conditions, and notices contained herein (the "Terms"). Your use of Citytwig.com or Hulii.ai constitutes your agreement to all such Terms.

2. Description of Service

Citytwig provides intelligent insurance data solutions through Hulii, our AI-powered sales assistant. Our services include but are not limited to:

• AI-powered insurance data analysis and insights
• Personalized sales assistance for insurance professionals
• Carrier network search and plan analysis
• Document processing and instant answer generation
• Business opportunity identification and management

3. User Accounts and Registration

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate, complete, and up-to-date registration information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Service or servers
• Upload or transmit harmful, offensive, or inappropriate content
• Violate any applicable laws or regulations
• Use the Service to compete with Citytwig or develop competing products

5. Intellectual Property

All content, features, and functionality of our Service are owned by Citytwig and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Payment Terms

For paid services, you agree to an annual contract billed monthly according to your selected plan. If you choose to cancel before the end of your annual term, billing will continue for an additional 60 days following your cancellation. Payments are processed monthly as specified, and we reserve the right to modify pricing with 30 days’ notice.

8. Limitation of Liability

To the maximum extent permitted by law, Citytwig shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service.

9. Termination

We may terminate or suspend your account and access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms of Service, please contact us at: