Quick Summary

• Applies to all users of Citytwig and Hulii services.
• Includes Hulii Connect outreach tools
• Subscriptions may auto-renew unless canceled
• AI outputs are not professional advice
• Users are responsible for compliance and data usage
• Terms may be updated with notice

1. Agreement

By accessing or using the Services, you agree to these Terms.

2. Description of Service

Citytwig provides AI-powered software for regulated industries. Citytwig is a technology provider and does not provide legal, financial, or insurance advice.

3. User Accounts

• Provide accurate information
• Maintain account security
• Responsible for all activity

4. Acceptable Use

• No unlawful or deceptive use
• No impersonation or misleading AI communications
• No unauthorized access
• No discriminatory targeting

5. Intellectual Property

All content and technology are owned by Citytwig.

6. Data Use

You are responsible for all data you upload and must have rights to use it.

7. Payment Terms

Services may be billed monthly and may auto-renew.

8. AI Output Disclaimer

AI outputs may contain errors and are not professional advice.

9. Warranty Disclaimer

Services are provided 'as is' with no guarantees.

10. Limitation of Liability

Citytwig is not liable for indirect damages.

11. Governing Law

These Terms are governed by California law.

1. Compliance Responsibility

Customer is solely responsible for compliance with all laws including TCPA, TSR, and applicable state laws.

2. Consent & Contact Data

Customer represents that all contact data was obtained lawfully with required consent.

3. Call Recording

Customer is responsible for obtaining consent for call recording and providing disclosures.

4. Voice & AI Usage Rights

Customer must have rights to all voices and content used, including AI-generated voices, and assumes all liability.

5. Platform Disclaimer

Hulii Connect is a tool only; Citytwig does not control or monitor communications.

6. Indemnification

Customer agrees to indemnify Citytwig against claims arising from outreach or communications.

7. Usage-Based Billing

Charges are based on system logs and deemed accurate.

8. No Advisory Role

Citytwig does not provide legal or compliance advice.